You can change the email associated with your affiliate account. You should log into your affiliate account, navigate to “My profile”, and enter the “Password” section. The link to verify the new email will be sent to your old email … Continue reading
In case your previous e-mail address is inactive, or you do not have access to it, we can update your e-mail manually, but for us to make sure you are the real owner of the account, please, answer the security … Continue reading
Unfortunately it’s not possible to change your username as it is associated with too many operations for your account (all of the transactions and affiliate sales tracking). If you really want your affiliate account to be registered for another username … Continue reading
The account is being blocked automatically by the system for the next 24 hours in case you have tried several times to login with the incorrect info. Please send us your username and password so that we could check if … Continue reading
If you cannot access your affiliate account with the password you have retrieved you are using the wrong username or you have several accounts registered for the same email address. We will provide you with the username in case you … Continue reading
No, it is not possible to change the affiliate link, as well as your username that identifies you as an affiliate in our system and enables to trace your affiliate sales when you use your affiliate link.
Our system allows create up to 256 presets, so you can sell templates on 256 website accordingly. Just create a new preset, then generate the gallery script for this preset and that’s it.
Yes, we can delete your affiliate account but we need to make sure you are the account owner. Please provide us with the username and password and the reason why would you like your affiliate account to be deleted.
Please contact us with your name and website URL. We will ask you to answer the secret question associated with your affiliate account, once you send us the answer we will give you your login name.
You can use our password retrieval service, please, follow this link: https://secure.mytemplatestorage.com/personal/forgot_password.php