An order status form allows customers to check the status of their order and provides information regarding their order (merchant system order number, template number, delivery email, and registration time), billing department contact information, an option to resend links to a purchased template, a link to the live chat or to the trouble ticket system, and other information that might be helpful for a customer. If you wish to generate an order status form for your template store, select the preset that you would like to be used as the basis for the order status form from the drop down menu (“Main” > “Presets” => “Preset Tools” => “Display Order Status Form”) and press “Generate” to have your JavaScript code ready. All you have to do now is to copy the code and paste it into your website code.
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