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Frequently Asked Questions

As a non-US based company we would like to showcase the template prices in both USD and our local currency - would this be possible?

There is no way to display the prices in both the currencies at once but you can choose your local currency for the template shop if the currency is available for the affiliate program. If set for the shop the local currency is automatically converted into USD.

Can I get a template with my commission?

Yes, you can get any product from www.templatemonster.com with your commission, except for templates having zero downloads. You can do this through the Get Template option in your affiliate account (https://secure.mytemplatestorage.com/personal/get_template.php). Via this option the template is offered with a 20% discount. Right after you've clicked the 'Submit' button on the Get Template page you're deducted the template 20% off price from your commission balance and delivered the template download link to your affiliate account email address.This Get Template option can only be used within TemplateMonster.com affiliate program project and is not available to buy with commissions accrued from our other affiliate projects (as, for instance, TemplateTuning or Inverse-Logic).

Can I participate if I reside outside the United States?

Sure, MyTemplateStorage.com accepts affiliates from almost every country, and most of our affiliates are from across the globe. We also have a number of local languages and currencies available for our affiliate program. 

Can I sell your templates with my company services?

Yes, you can. You can sell our designs fully unbranded customized or with in a package with your other services.  There is an option in the affiliate area to disable the template prices and affiliate buy links and offer templates like this. Offering like this you let the clients view, choose, contact you about the chosen template, then buy the template needed for the project from us (through teh affiliate link or shopping cart), customize and charge the custom project or the template based package price through your shopping cart. It should also be noted that selling like this you may NOT sell templates as STANDALONE products at a price different than the price on templatemonster.com and through your shopping cart.

Do I earn commissions on unique purchases?

Yes. You get 20% commissions on all unique sales.

Do you offer commissions statistics?

We do. The affiliate commission data are available in the affiliate area you can acces on affiliate registration.

How are my sales tracked?

As an affiliate in order to get commission you can sell templates through your affiliate link and via the affiliate shopping cart. We use different methods to track affiliate link and affiliate shopping cart sales. Affiliate link sales are tracked via the affiliate username which is a part of the affiliate link and saved as a cookie tracking the link sale. Affiliate shopping cart sales are tracked via the affiliate code created in your affiliate account and tracking the affiliate shopping cart sale for your account accordingly.

 

 

How do I sign up for your affiliate program?

Simply submit an affiliate application.

How much commission do you pay?

Affiliates earn 20% commissions on all sales made via their affiliate link or their template shop based on our affiliate scripts lifetime. Affiliates signed up for TemplateTuning get 25% of all the sales made via their affiliate link. Affiliates signed up for Inverse-Logic earn 10% of every project completed successfully for the quoted price of the project when request was made using their affiliate ID. You can withdraw your earnings from your affiliate account using 3 different payment methods: PayPal, MoneyBookers, WebMoney, and Wire Transfer. Detailed information about available payment methods can be found here.

How often are commissions paid?

Commissions are paid upon your request after you earn $100 at least. Press "Withdraw money" button in your affiliate account and your payment request will be processed within the next 5 business days.

I discovered that my accrued commissions decreased 2 days after the sale. Is this possible?

Yes, this is possible. If one of our online stores refunds on a sale for which you were added commission, this added commission is subtracted from your commission earnings. Refunds can occur due to various reasons such as credit card purchase fraud, suspicious order, bank chargebacks, etc.

I don't have a website but I would like to join your advanced affiliate program.

Feel free to join. On affiliate registration you'll get access to the affiliate account and free tools to display and sell templates we offer affiliates. Among the tools are ready-made affiliate stores that you can use to sell templates in case you don't have your own website yet. 

I forgot to use my affiliate link for the template purchase, is commission refunded for such purchases?

No, we do not refund commission for such purchase. Please, be sure to use your affiliate link when you purchase a template.

Refreshing my balance page I see some orders going back to the right status, one of them is still marked as "Fraud". Why?

The reason some of your orders are marked as "Fraud" is that they were cancelled by our Billing Department. This may have happened due to because the order pending period or because the order has failed to pass through our Billing Verification System. That means that your customer’s credit card accounts will be credited for the charge amount and your affiliate account will be debited for the commission amount for the order.

We are a non-US company. One of the problems we have is that some customers reject templates shown on our webpage because they don't know English. Is it possible to show the templates description in our local language?

For now the following local languages are available for our affiliate program (i.e. can be set in the affiliate panel to have the template gallery or store display in the set local language): you can select the following languages in the affiliate interface account: English, German, Dutch, Spanish, French, Portuguese, Turkish, Czech, Italian, Polish, Danish, Romanian, Russian, Finnish, Hungarian, Swedish, Slovak, Bulgarian, Ukrainian, Vietnamese, Chinese, Lithuanian, Greek, Serbian, Korean.

What do I do if I've lost my affiliate account password?

Use the 'Forgot Your password?' link on http://www.mytemplatestorage.com/ to reset the lost password. We will email your password to your affiliate account email address. 

What is a Ready-made Affiliate Shop?

Ready-made affiliate shops are real "turnkey solutions" - everything has been already set up for you. These affiliate shops are completely functional websites we made for those affiliates who want to start selling templates but do not have own websites for this yet. These shops are free and can be downloaded from the affiliate area on affiliate registration.

What is Inverse-Logic.com?

Inverse-logic.com is a web design agency with years of experience. Whether you are looking for business, political, corporate, personal, oscommerce, church, real-estate, dating or a medical website designed especially for you, you can order it here. SEM and SEO services, branding and corporate style design

What is TemplateMonster.com?

Template Monster is a worldwide leader in E-Commerce, providing customers with valuable, convenient, relevant and enjoyable online experiences through a diversity of products and services. The main orientation of the company is website templates, with an emphasis on high-quality design, affordable pricing and ease of use.

What is TemplateTuning.com?

TemplateTuning.com is a Web Templates Customization Company which converts pre-designed web templates purchased from Template Monster or with any other provider on the web into unique Internet projects

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